Enrollment Navigator

The enrollment navigator will manage caseload of new students and serve as the main point of contact from orientation to first semester enrollment with active outreach to inform, guide and engage students to move through the enrollment process. These activities include nurturing student relationships, educating students about career options and program offerings, ensuring receipt of enrollment documents, such as official transcripts, guiding through the enrollment and financial aid process, and coordinating efforts to orient and onboard incoming students. The enrollment navigator will assist and support admission representatives with recruitment events. The enrollment navigator will also work collaboratively with the academic advising team regarding course registration, selective program admissions, certificate and degree planning, and transfer credit review.

This position requires the ability to effectively manage a high volume of student interactions and tasks in a fast-paced, deadline-driven environment, while maintaining a high level of accuracy, professionalism, and student-centered service.